Notifications

Overview

Notifications help your team stay informed without checking Birdie constantly.

Use notifications to send the right updates to Slack or email channels, depending on the feature and channel you configure.

Birdie supports two main notification types:

• Digests for scheduled summaries

• Alerts for threshold-based updates

Before you create either one, set up a delivery destination in Channels.

Digests

Digests send recurring summaries of feedback activity to Slack.

Use them to share trends, reviews, or filtered feedback with a team on a fixed schedule. You choose the layout, filters, timing, and destination channels.

Digests work well for regular reporting and team check-ins.

See Digests.

Alerts

Alerts notify you when a metric goes above or below a value you define.

Use them to track important changes that need faster visibility, such as spikes, drops, or unusual movement in key metrics. You choose the metric, condition, timeframe, frequency, and delivery channel.

Alerts work well for active monitoring and quick response.

See Alerts.

Choosing the right notification

• Use Digests for recurring summaries.

• Use Alerts for immediate signal on metric changes.

• Use Channels to control where notifications are delivered.