Areas
Overview
The Areas taxonomy page is where you manage all Area records in Birdie Settings.
Areas are one of the core taxonomy types in Birdie. They help you organize broad themes found in customer feedback.
This page centralizes the operational work of managing Areas as taxonomy items. Use it to review your catalog, create new Areas, and organize them into collections.
If you want the conceptual definition of an Area and how it behaves in analysis pages, see Areas.
Viewing & Searching
The main tab shows the full Area catalog as a list.
Each row includes:
Taxonomy ID, such as
[AR-001]Area name, such as
Billing experience
Use this view to quickly scan your existing taxonomy and confirm naming patterns.
Creating New Data
Click New area to create a new Area.
When creating a new Area:
Use a title that represents a theme.
Define the data filter that represents this theme.
Save the record to add it to the catalog.
Collections Tab
The second tab groups Areas by Area collection.
This view helps you organize the taxonomy by product, journey, team, market, or another internal structure.
Use collections when you need to:
keep related Areas together
make navigation easier
keep naming and ownership consistent
For broader collection concepts in Birdie, see Collections.
Best Practices
Use one Area per broad problem space.
Keep names short and specific.
Group Areas into collections that match how your teams work.
Review duplicates before creating a new Area.
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