How to Integrate Birdie + Intercom

Mariana Carrero Rodrigues

Last Update 2 months ago

This integration is dedicated to import Conversations data from your Intercom account.


In order to authorize Birdie integration to collect data from your Intercom account, you will have to provide a valid Access Token.


To create an Access Token, follow these steps:

  • Access your Account Settings page
  • Access the Developer Hub page, within Apps and Integration menu
  • Select or create a new Integration App 
    • Recommended: create an app for Birdie integration
  • Access your Integration App and click on the Authentication menu
Intercom Endpoint in scope and Access to info
  • Conversation

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