Organizing Segments with Collections

Rodrigo

Last Update 2달 전

Why Segment Collections Matter
  • Segments help you slice insights by different lenses: customer profiles, behavior, lifecycle status, etc.

  • But not every segment type is directly comparable.

  • Segment Collections keep these lenses organized, so you don’t compare unlike groups or lose track of valuable cuts.

How Segment Collections Work
  • Each Collection groups a family of segments.

  • Users can:

    • Compare segments within the same collection (e.g. churned vs. retained customers).

    • Avoid mixing cross-domain comparisons that don’t make sense (e.g. Industry vs. Daily Active).

  • Collections can be named intuitively (“CRM Status”, “Behavioral Cohorts”, “Firmographics”) so everyone navigates insights smoothly.

Best Practices for Organizing Segments

  • Create one collection per “dimension” of segmentation (Firmographics, Behaviors, Lifecycle).
  • Agree internally on naming conventions (e.g. “DAU > 30” vs. “High DAU”).
  • Use Collections as a training tool — new team members will quickly see “how we slice data here.”
  • Review Collections quarterly: retire unused segments, align with evolving CRM or analytics sources.

How to create a collection of Segments

  • Navigate to your Segments tab in Exploration
  • Select the Segment you want to group into a collection (e.g.: These 3 segments related to Customer Size)
  • Click in Save Collection
  • Give your Collection a name
  • Change Segments table to group by collections
  • Done!
  • Now, get even more insightful analysis from your segmented data

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