AskNicely
Last updated
This integration imports AskNicely survey responses into Birdie so they can be analyzed alongside other feedback sources. The connector currently supports NPS and CSAT responses and maps them into Birdie Feedback.
To connect AskNicely to Birdie, you need:
AskNicely base URL: the URL you use to access AskNicely in your browser (must include https://).
AskNicely API key: AskNicely authenticates API requests via a per-user API key.
We recommend creating a dedicated AskNicely user for Birdie and use that user’s API key.
AskNicely API requests are authenticated using the X-apikey header.
Log in to AskNicely.
Go to Settings.
Open Users.
Select the user that will be used for the Birdie integration (or create a dedicated user).
Copy the API key for that user.
Once you have access to your API key, share it with us following our guide: Securely Sharing Credentials for Data Integration.
Provide the following to Birdie (share credentials via a secure, one-time channel):
domain: AskNicely base URL (must include scheme, e.g. https://…)
api_key: AskNicely API key
Birdie imports the most recently updated survey responses from AskNicely and then retrieves their metadata. This process runs on a regular schedule, ensuring that the latest interactions and content are consistently reflected in the application.
The integration will retrieve additional fields from the AskNicely API, these fields can be mapped directly into Birdie, preserving your unique data structure.
Once imported, AskNicely fields appear as Birdie custom fields, maintaining consistency across all platforms and enabling enhanced segmentation, filtering, and custom workflows in Birdie.
Last updated