> For the complete documentation index, see [llms.txt](https://ask.birdie.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ask.birdie.ai/integrations-and-data-ingestion/how-to-integrate-with/forethought.md). # Forethought ### Overview This integration imports Conversations data from your Forethought account into Birdie, allowing you to analyze support and messaging interactions alongside other feedback sources. ### Requirements To set up this integration, you’ll need: * A Forethought account with permission to access the Analytics API * An API key generated for the API To obtain your API Key is necessary to contact Forethought Support. ### Connect to Birdie Once you have access to your API key, share it with us following our guide: [Securely Sharing Credentials for Data Integration](https://ask.birdie.ai/integrations-and-data-ingestion/securely-sharing-credentials-for-data-integration). After you’ve generated and securely shared your Forethought credentials, the Birdie team will configure the connector and confirm once the integration is active. ### Custom fields If your Forethought conversations include metadata, these values can be mapped directly into Birdie, preserving your unique data structure. Forethought metadata supports a variety of data types and allows you to store additional information within conversations beyond the standard fields. Once imported, Forethought conversation metadata appears as Birdie custom fields, maintaining consistency across platforms and enabling enhanced segmentation, filtering, and custom workflows in Birdie. ### Import Process and Update Frequency Birdie imports the most recently updated conversation records from Forethought and then retrieves their associated metadata. This process runs on a regular schedule, ensuring that the latest interactions and content are consistently reflected in the application. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://ask.birdie.ai/integrations-and-data-ingestion/how-to-integrate-with/forethought.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.