> For the complete documentation index, see [llms.txt](https://ask.birdie.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ask.birdie.ai/integrations-and-data-ingestion/how-to-integrate-with/gong.md).

# Gong

### Overview

You can connect your Gong account with Birdie to automatically ingest conversation transcripts and make your calls and meetings searchable within your Birdie workspace.

This integration uses Gong’s API credentials to securely sync data.

### Requirements

To set up this integration, you’ll need:

* A Gong account
* Administrator access in Gong to generate API credentials

### Setup in Gong

{% stepper %}
{% step %}

### Generate API credentials (admin)

* Log in to your Gong account as an administrator.
* Go to Admin Center → Settings → Ecosystem → API.
* Click Get API Key.
  {% endstep %}

{% step %}

### Record the credentials

You’ll receive an Access Key and an Access Key Secret.

* Username = Access Key
* Password = Access Key Secret
  {% endstep %}

{% step %}

### Share and maintain

* Save these credentials and [securely share](https://onetimesecret.com/en/) them with the Birdie team — you’ll need them in the next step.
* Gong will notify you before your key expires so you can renew it in time.
  {% endstep %}
  {% endstepper %}

{% hint style="info" %}
Only Gong administrators can generate API credentials. Any Gong plan supports API access.
{% endhint %}

### Connect to Birdie

After you’ve generated and securely shared your Gong API credentials, the Birdie team will configure the connector and confirm once the integration is active.

### Data in scope

After the integration is enabled, Birdie imports Gong conversation transcripts (calls and meetings) so they can be searched, filtered, and analyzed alongside your other feedback sources.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://ask.birdie.ai/integrations-and-data-ingestion/how-to-integrate-with/gong.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.