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Stilingue

Overview

Stilingue is a social listening platform that monitors public mentions of your brand across social networks (Twitter/X, Facebook, Instagram, LinkedIn, TikTok), news, blogs and review sites such as Reclame Aqui. This integration imports those monitored posts into Birdie as conversations.

Requirements

  • An active Stilingue research/panel with API access enabled on your contract.

  • Account master permissions in Stilingue to create an API token.

Setup in Stilingue

1

Access your research settings

Log in to Warroom and, from the side menu, go to "Otimizar > Editar pesquisa" for the research/panel you want to connect.

Otimizar > Editar Pesquisa in the Warroom
2

Find the API-Token section

On that page, look for the section "Crie a API-Token para essa pesquisa".

Crie a API-Token para essa pesquisa
3

Create the API-Token

Click "Criar API-Token", then confirm by clicking "Sim" in the dialog that opens.

4

Copy the token

Copy the token that's generated, you'll share this with Birdie in the next step.

If you don't see the "Crie a API-Token" section, contact your Stilingue CSM, it usually means your contract doesn't have API access enabled, or your user doesn't have master permissions.

Share Connection Details with Birdie

To configure the integration, securely provide Birdie with the following information.

{
  "connection_details": {
    "token": "YOUR-STILINGUE-TOKEN",
    "channels": ["CHANNEL-1", "CHANNEL-2"]
  }
}
Section
Field
Required
Description

connection_details

token

Yes

The API token generated for your research/panel.

connection_details

channels

No

List of Stilingue channels to import (e.g. Twitter, Facebook). Omit to import every channel on your panel.

Share credentials securely with the Birdie team. Never send credentials via email or unencrypted channels.

Data in scope

  • Every post monitored by your Stilingue panel in the imported time window: text, author, channel, URL, sentiment, and engagement metrics (likes, shares, interactions).

  • Replies/comments to a post are linked back to it when that information is available. Some social platforms limit how much of this data can be retrieved, so most posts come in as a single message rather than a full conversation thread.

  • Historical range depends on how far back your Stilingue panel has collected data.

Channels

By default we import every channel available on your panel. If you'd rather import only a subset, share the list of channels you want with Birdie (see channels above). Available channels are:

  • Twitter

  • Instagram

  • InstagramComments

  • Facebook

  • FacebookComments

  • YouTube

  • YouTubeComments

  • News

  • Blogs

  • Linkedin

  • Tiktok

References

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