> For the complete documentation index, see [llms.txt](https://ask.birdie.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ask.birdie.ai/~/revisions/5vNgx1SBLaM9wSz456q7/core-concepts-and-entities/collections.md).

# Collections

## What are Collections?

* A container for Areas and Opportunities.
* Can represent products, squads, journeys, or themes.
* Helps teams focus only on what’s relevant to them.

![](/files/bnP4UYjz1315n04fxrt0)

### Key Features

* Public vs. Private
  * Public: visible to the whole Organization.
  * Private: only visible to you.
* Favorites: pin your go-to collections for quick access.
* Hierarchy: Areas live inside Collections, and Opportunities live inside Areas.

{% hint style="success" %}

### Best Practices

* Create Collections that reflect how your company is structured (by squad, by journey, by region).
* Keep them focused and manageable — don’t overload a single Collection.
* Use Favorites to reduce clicks for high-traffic Collections.
  {% endhint %}

## Related Articles

* [Understanding Areas](https://birdievoc.tawk.help/article/understanding-and-creating-areas-in-birdie)
* [Understanding Opportunities](https://birdievoc.tawk.help/article/understanding-and-creating-opportunities-in-birdie)


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