Comparison Chart
What is the Comparison Chart Widget?
In Birdie, the Comparison Chart is a type of widget that can be added to your Dashboards. It is a powerful tool for analyzing differences in performance over time. It allows you to compare a specific metric from the current period against its performance in a previous period, all within a single chart. This helps you quickly identify growth, decline, and other important patterns in your data.
How to extract the most value from Comparison Charts?
When you need to understand how a metric is performing now versus in the past, the Comparison Chart is the ideal tool. For example, you can use it to answer questions like:
"How does the volume of feedback from this month compare to last month's?"
"Is our Net Promoter Score (NPS) trending up or down compared to the same period last year?"
"Are we getting more mentions related to 'Product Quality' in the last 7 days compared to the 7 days before that?"
The chart visualizes this by showing data for the current period and the comparison period side-by-side for each category, making it easy to spot differences at a glance.
Setting up a Comparison Chart
Follow these steps to add and set up a Comparison Chart widget on your dashboard:
Select the Widget Type: When adding a new widget to your dashboard, select Comparison from the ‘Widget type’ dropdown menu.
Choose a Metric: In the Metric field, select the data you want to analyze. This could be anything from the overall count of responses to a specific score like CSAT or NPS.
Set the Comparison Period: This is the core of the chart's configuration. In the Period dropdown, choose the timeframe you want to compare against your current data filter. Your options are:
Previous period: This compares the data from your selected date filter with the immediately preceding period of the same length. For instance, if your dashboard is filtered to show the "Last 30 days," the chart will automatically compare it to the 30 days just before that.
Starting at specific date: Maintains the duration of your selected time window but allows you to define a custom start date for the comparison. For example, if your filter is "Last 7 Days," you can choose exactly which date the 7-day comparison window begins.
Add a Breakdown (Optional): To analyze the comparison across different categories, you can select a dimension in the Breakdown field. For example, breaking down by 'Areas' or 'Opportunities' will show you a period-over-period comparison for each specific item. You can also set a limit on the number of breakdown results shown (max. 50).
Add Title and Subtitle: Give your widget a clear and descriptive Title and an optional Subtitle to provide context for other users.
Customize Display Settings: On the right-hand side, you can fine-tune the chart's appearance:
Set Y-axis range: Manually set the minimum and maximum values for the Y-axis.
Always show values on chart: Toggle this on to display the exact numerical values directly on the chart's bars or lines.
Save the Widget: Once you are satisfied with your configuration, click Save widget to add it to your dashboard.
Your new Comparison Chart will now be live, providing you with valuable at-a-glance insights into your metric's performance over time.
Don't forget to save the Dashboard after you're done setting up the widget.
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