How to integrate with...

Overview

This section explains how to connect Birdie to external tools and data sources so Birdie can ingest and enrich customer feedback, conversations, and account data.

Each integration guide follows a similar structure:

  • Overview – what the integration does and which data it handles.

  • Requirements – what you need in the third‑party tool and in Birdie.

  • Setup in the third‑party tool – step‑by‑step configuration in the external platform.

  • Connect to Birdie – what credentials or identifiers Birdie needs.

  • Data in scope – what is imported (and, when relevant, exported) and how it behaves over time.

Use the links below to open a specific integration guide.

Available integrations

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